📅 Last Updated: January 1, 2026
1. Introduction
EmergencyOne ("we", "our", or "us") operates the emergency reporting platform at jbmacs.helioho.st. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services.
By registering and using EmergencyOne, you agree to the collection and use of information as described in this policy.
2. Information We Collect
We collect the following types of information when you use our platform:
- Account Information: Full name, email address, phone number, and password (stored as a hashed value)
- Emergency Report Data: Location, emergency type, severity, description, and any attached media files
- Usage Data: Login timestamps and last activity, used for security purposes
- Technical Data: Browser type and IP address (collected automatically by the server)
3. How We Use Your Information
Your information is used solely for the following purposes:
- To authenticate your identity and manage your account
- To process and route emergency reports to appropriate responders
- To allow admin users to manage and respond to incident reports
- To improve the reliability and performance of the platform
- To contact you regarding your submitted reports if needed
We do not sell, rent, or share your personal information with any third-party companies or advertisers.
4. Data Security
We take the security of your data seriously. The following measures are in place:
- Passwords are hashed using PHP's
password_hash()with bcrypt — plain text passwords are never stored - Sessions use HTTP-only cookies to prevent cross-site scripting access
- Database credentials are stored server-side and never exposed to users
- All form inputs are sanitized to prevent SQL injection and XSS attacks
5. Data Retention
We retain your account information for as long as your account is active. Emergency report data is retained indefinitely to support historical incident analysis and emergency response improvements. You may request deletion of your account and associated data by contacting us.
6. Your Rights
You have the right to:
- Access and review your personal information via your profile page
- Update or correct your personal information at any time
- Request deletion of your account and personal data
- Withdraw consent for data use (this may require account deactivation)
To exercise any of these rights, contact us at support@emergencyone.ph.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated date. We encourage you to review this page periodically.
8. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please reach out to us at support@emergencyone.ph or use the Contact Us page.