Terms of Service

1. Acceptance of Terms

By accessing or using EmergencyOne ("the Platform"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you must not use the Platform. These terms apply to all users, including guests, registered users, and administrators.

2. Permitted Use

EmergencyOne is designed for the following legitimate purposes:

• Reporting real fire and emergency incidents in your community
• Accessing fire safety guidelines and tips
• Filing detailed incident reports for documentation purposes
• Admins: managing users and reviewing incident data

3. Prohibited Conduct

You agree NOT to use the Platform to:

• Submit false, misleading, or fabricated emergency reports
• Harass, impersonate, or harm other users
• Attempt to gain unauthorized access to admin features or other accounts
• Use automated bots or scripts to interact with the Platform
• Upload malicious files, malware, or harmful content
• Use the platform for any unlawful purpose

4. User Accounts

You are responsible for maintaining the confidentiality of your account credentials. You agree to provide accurate information during registration and to update it if it changes. EmergencyOne reserves the right to suspend or terminate accounts found to be violating these terms.

5. Emergency Reports

When you submit an emergency report, you confirm that the information provided is accurate and truthful to the best of your knowledge. Report data may be shared with relevant local emergency authorities and administrators for response purposes. You grant EmergencyOne permission to store and process your report data.

6. Limitation of Liability

EmergencyOne is a supplemental reporting tool and is not a substitute for calling 911 or your local fire department. We are not liable for any damages resulting from:

• Delays in emergency response due to platform issues
• Inaccurate reports submitted by users
• System downtime or technical failures
• Reliance on this platform as a sole means of emergency reporting

7. Termination

EmergencyOne reserves the right to suspend or permanently ban any user account that violates these Terms of Service, without prior notice. Users may also request account deletion by contacting our support team.

8. Changes to Terms

We reserve the right to update these Terms of Service at any time. Continued use of the Platform after changes are posted constitutes your acceptance of the new terms. The most current version will always be available on this page.

9. Contact

For questions about these Terms, reach out at support@emergencyone.ph or visit our Contact page.